Applicant Feedback
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Below are some comments from our Applicants
"The SITA Trust web site is very good and makes filling in the SITA Trust application more professional."
- Comment on a customer feedback form from an applicant
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Well done. A clear, well-presented scheme of awards. Your guidance notes and form are much clearer than others our group have used and the communication from your office were always prompt, polite and clear. You have made this process painless. I don't know whether you publish these comments, but please credit the above to Heaton Grove Residents. Thank you."
- Comment on a customer feedback form from Heaton Grove Residents
“I appreciated the direction and notes on the application form itself and the promptness of your response.”
-Comment on a customer feedback form from an applicant
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Irrespective of whether or not our claim is successful, I would like to thank SITA staff on behalf of our club for their co-operation given concerning our claim and the professional way it has been handled."
-Comment on a customer feedback form from an applicant
“If SITA had not funded our project, our hall would have remained a dark, dismal and often cold premises, where as now it is light, warm, user friendly and welcoming for all community groups.”
-Comment on a customer feedback form from an applicant for a community hall project
“As a community based club run by unpaid volunteers, we need help to re-establish our very important community venue. In this regard you have been most helpful and your support is invaluable to us and gratefully received.”
-Comment on a customer feedback form from an applicant for a football club
“The whole application process is very well facilitated – I think. Responses when phoning are excellent and helpful. Genuinely one of the clearest application forms (for anything) which I have had to complete and a really friendly ‘feel’ to the whole thing.”
-Comment on a customer feedback form from an applicant for a church project
“Very clear guidance and clear instruction on the website.”
-Anonymous comment on a customer feedback form
“I think the SITA Trust grants are a wonderful thing for communities who need help with funding small projects”
-Comment on a customer feedback form from an applicant for a scout group
“The church appreciates and are grateful for the funding and help SITA was able to provided. The project co-ordinator was always very helpful, and no question too trivial.”
-Comment on a customer feedback form from an applicant for a church project
“Our project changed in scale after the grant was awarded with resulting delays. SITA Trust was supportive throughout and willing to be flexible in exactly what the grant was spent on.”
-Comment on a customer feedback form from a representative of a regional regeneration organisation
“I cannot stress too highly what a pleasure it has been to deal with all the members of SITA with whom I have been in contact during phase 1 of our project.”
-Comment on a customer feedback form from an applicant for a village hall project
“The service throughout has been excellent, exceeding expectations & beating deadlines. Enabling us to complete the project before the cricket season started.” -Comment on a customer feedback form from an applicant at a cricket club
“It was the best support and organisation that we have received from any funder.”
-Comment on a customer feedback form from an applicant for a community centre project
“It was extremely satisfying to the Parish Council, who have a landfill site operated by SITA, within the parish boundary, to have the financial support from a national company operating locally.”
-Comment on a customer feedback form from applicant for a church clock project